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How do I schedule appointments?
Bridals by Natalie appointments’ system allows all of our customers to book their bridal, bridesmaid, tuxedo, and alteration appointments online at...
October 24, 20150 -
Do clients pay Sales Tax?
See Sales Tax Bridals by Natalie is incorporated in the Commonwealth of Virginia. We ship our products from Alexandria,...
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Do you have a store where I can place my orders?
bynatalie.com ,and bridalsbynatalie.com are online subsidiaries of Bridals by Natalie. Web store offices are not open to the public. However,...
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I have placed my order, Now what?
Thank you for shopping at www.bynatalie.com and/or store.bynatalie.com! You will receive an order confirmation via email shortly. Once your...
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Do you ship internationally? How Long does it take?
Bridals by Natalie ships worldwide via UPS, FEDEX, or US Post office depending on manufacturer’s specific territory agreements. We...
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What is the length of your dresses?
The standard length on long dresses is 58-60 inches. Some designers offer special lengths for certain styles and those...
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How do I Contact you?
Please use our Contact Us form to contact us at any time. Please provide invoice/order reference to facilitate tracking of...
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How do I track my order?
Once your order has been shipped, you will receive an email with your tracking number and you can track...
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My order says “cancelled”. Why is that?
If your order was out of stock or, there was a bad credit card and, we did not receive...
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How do I check availability and delivery time of a dress?
Use the Contact Us page to send us a message with the Label name, Color, Size and any special...
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What are the “need by” and “wear date” dates?
The “need by” date is the latest you are willing to accept the dress, the longer in advance you...
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How do I find my correct size?
See Size Charts You have the option to view the size chart for the designer of the dress you...
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When is my Credit Card charged?
Your credit card will be charged once you place the order. We will refund your order if we cannot...
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What if my dress is not available?
If your dress is not in stock and for any reason we cannot order it directly from our warehouse...
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How do I check the status of my order?
Login to My Account to check the status of your order
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What happens after I place an order?
After you place an order, your credit card will be charged. Then you will receive an email letting you...
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How long does it take to receive the product I order?
Once your order has been placed, it will be processed within 24-72 business hours. Wedding Gowns and special occasion...
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Is the information I send over the internet safe?
bynatalie.com domain name and its subd-domains are protected by an SSL Certificate (Secure Sockets Layer), also called a Digital Certificate. This...
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How will my order be shipped?
All of our shipping information can be found in our Shipping & Handling page.
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Can I place an Order over the phone?
Yes, you can order over the phone. Please note that phone orders are based on your request of specific...