After you place an order, your credit card will be charged. Then you will receive an email letting you know your order was received. Next, you will receive a confirmation email with an estimated shipping date for your order. If for some reason the item you ordered is no longer available from the designer or not available in our stock, we will notify you and suggest other products very similar to what you are looking for or you can cancel your order. Your credit card will be fully refunded if we cannot fulfill your order.
Lastly, once your order ships, you will receive an email with a tracking number for your package. If the dress you order is in stock we can fulfill your order within 72 hours plus carrier delivery time. Orders placed with designers generally take an average of 10 to 14 weeks to ship to our warehouse. During peak season designers may require additional time. After we receive the merchandise from the supplier, it will take us 5-7 business days to ship your merchandise. If for some reason it will take longer, we will notify you immediately of the estimated ship date.
If for some reason the item you ordered will not be available before your wear date, we will notify you and suggest other products very similar to what you are looking for or you can cancel your order. Your card will be fully refunded if we cannot fulfill your order.